Your account. Your choice.
Delete your account
Find out how to request deletion of your Gladen account and saved padel record.
Request deletion by email
You can start a request without installing or opening the app.
Request deletion by emailOpens a draft in your email app. Review and send it to start your request. Opening the draft does not send it or delete your account.
If the link does not open, email support@gladen.app with the subject “Gladen account deletion request”. Include your Gladen account email and whether you sign in with Google or Apple. If you use Apple’s Hide My Email, include the private relay email address linked to Gladen if you know it. Tell us if you cannot find it.
Do not send passwords, sign-in codes, or authentication tokens. Account ownership must be verified before deletion. A request is not confirmation that deletion is complete.
Delete from the app
Go to Profile → Delete account and follow the confirmation steps. If deletion is unavailable, or you cannot complete Apple verification on your device, use the email request above.
What deletion covers
- Your Gladen profile and saved player aliases.
- Your saved sessions, results, and associated personal records.
- Your Gladen sign-in identity and account-owned uploaded files.
Deletion is permanent. It does not delete your Google or Apple account, other players’ records, or information held by the original results platform. Imported source information may remain when it is still needed for another player’s saved record.
After your request
We may contact you to verify that the account is yours or complete the steps needed with your sign-in provider. Sending a request does not mean deletion is complete.
A minimal deletion record helps prevent an interrupted sign-in from recreating your account. Some backups, logs, support messages, and shared imports may remain as described in the Privacy Policy.